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About Shiplee – Revolutionizing Logistics with AI

Your Partner in AI‑Powered Logistics

Shiplee is transforming e‑commerce logistics in India with AI‑powered solutions, empowering businesses to ship smarter, reduce costs, and delight customers. We simplify operations, deliver transparency, and scale across 29,000+ pin codes.

Who We Are

We combine AI, automation, and human‑centered design to deliver a logistics platform that is simple, transparent, and built for growth.

Transparency

Eliminate guesswork with real‑time tracking, analytics, and courier performance insights.

Automation

Seamlessly integrate with e‑commerce platforms to automate order sync and tracking.

Customer Delight

Enhance customer experience with branded tracking and reliable deliveries.

“Shiplee empowers businesses to focus on growth while we handle logistics with precision and innovation.”

By the Numbers

Proof points of scale and reliability.

29,000+
Pin Codes Served

Pan‑India reach to help you grow beyond metros.

12+
Courier Partners

Always pick the fastest or most economical partner.

AI‑First
Automation

RTO prediction, NDR automation, and data‑driven routing.

Our Purpose

Clear goals guide our product, partnerships, and day‑to‑day decisions.

Our Mission

To empower Indian businesses with AI‑driven logistics solutions that simplify shipping, reduce costs, and enhance customer satisfaction.

Our Vision

To become the leading logistics platform in India, transforming e‑commerce with innovative technology and unparalleled reliability.

Our Team

A passionate team driving Shiplee’s mission with expertise and innovation.

N

Nikhil

Co‑Founder & CTO

The coding genius and technical mastermind behind Shiplee’s explosive growth. Nikhil builds scalable, cutting‑edge systems and is leading Shiplee’s global expansion to shiplee.ai (USA) and sg.shiplee.ai (Singapore).

A

Ayushi

Founder

Driving force behind Shiplee’s vision, creating impactful logistics solutions.

AS

Ashwin Singh

Head of Legal

Ensures legal compliance and protects company interests.

SS

Shristi Sethi

Head of Compliance

Maintains regulatory adherence and operational integrity.

R

Rahul

Client Success Manager

Ensures client satisfaction with Shiplee’s solutions.

A

Arjun

Head of Public Grievance

Addresses public concerns promptly and effectively.

M

Meera

Head of Finance

Oversees financial operations and ensures fiscal responsibility.

Technology & Integrations

How Shiplee delivers AI‑powered outcomes across your logistics stack.

AI RTO Predictor

Pre‑shipment risk scoring and auto‑block/verify flows to prevent avoidable returns.

NDR Automation

Automated call/WhatsApp follow‑ups, reattempt logic, and recovery workflows that lift delivery success.

Smart Courier Allocation

Choose fastest/cheapest in real‑time with constraints like COD, zones, promised date, and SLA.

Analytics & Insights

Courier performance, cost trends, and exception analytics—turn data into action.

Integrations

  • Shopify, WooCommerce, custom stores
  • REST APIs, webhooks, Zapier
  • COD/Prepaid workflows & remittances
  • OTP verification & address/pincode pre‑check

Going Global

Under the leadership of Co‑Founder & CTO Nikhil, Shiplee is rapidly expanding beyond India. The same AI‑powered excellence that Indian businesses trust — now scaling worldwide.

Security, Compliance & Reliability

Trust is foundational. We follow strong data handling practices across the platform.

Encryption

Data is encrypted in transit and at rest using industry‑standard protocols.

Access Controls

Role‑based access, scoped API keys, and least‑privilege principles.

Auditability

Operational logs and event trails to support investigations and reviews.

Data Residency

India‑first data residency with careful handling of customer information.

Culture & Principles

How we work every day to earn customer trust.

Customer‑Obsessed

We design for real‑world logistics challenges and measurable outcomes.

Bias for Shipping

We iterate quickly, ship improvements often, and learn from data.

Ownership & Integrity

We act like owners—transparent, responsible, and long‑term focused.

#1 Logistics Solution, Built for Growth

We’re not just a software provider — we’re your logistics partner, from first order to nationwide scale.